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Australia Verified · 10 outletsIndia
Microsoft outage impacts IndiGo and Air India’s email support services
Headline via The Hindu · first report 13 Nov, 11:58 IST, latest 14 Nov, 11:41 IST
What we know
10 independent news organisations have reported this story. The first report we saw came from The Economic Times at 13 Nov, 11:58 IST; the latest is from Deccan Chronicle at 14 Nov, 11:41 IST. Rational Times has not independently confirmed the details: read each report through the links below.
StatusVerified
Reported by10 news organisations
First report13 Nov, 11:58 IST
Latest report14 Nov, 11:41 IST
DeskIndia
What the reports sayEach newsroom’s own summary of its report, from its feed
A global Microsoft service disruption affected email support services of IndiGo and Akasa Air, while Air India said its operations and communication channels remained unaffected. Separately, SpiceJet cancelled four flights from Dubai after Dnata suspended…
In a post on X, the country's largest airline said all other support channels remain available
Air India, in a post on X, said its flight operations remain unaffected
A global Microsoft outage has disrupted email-based customer support services for Air India, IndiGo and Akasa Air, prompting the airlines to issue passenger advisories.
The airline assured passengers that it continues to respond to emails within its usual 24-hour timeline.
Air India and Air India Express have extended the suspension of flights to and from Riyadh and Dammam until November 30, while services to Jeddah will remain suspended until November 21, amid security concerns in the region. In a travel advisory issued on…
Quoted from the newsrooms’ own feeds, with their names and links. Rational Times has not independently confirmed the details.
The reports19 reports
- The Economic Times Microsoft Outage: Air India updates on flight ops
- Telangana Today Microsoft service disruption affects IndiGo, Akasa Air email support; flight operations remain unaffected
- Deccan Chronicle Microsoft Outage Impacts IndiGo's Email Support Services
- The Hindu BusinessLine Microsoft outage impacts IndiGo's email support services
- The Hindu Microsoft outage impacts IndiGo and Air India’s email support services
- Mint Microsoft services down: Air India reroutes emails, IndiGo and Akasa warn passengers of support delays
- NDTV Microsoft Outage: Air India Says Flights And Customer Support Channels Unaffected
- Free Press Journal Microsoft Global Outage Hits IndiGo Email Support, Airline Says Flight Operations Unaffected And AI Assistant Working Normally
- The Siasat Daily Air India extends flight suspension to three Saudi cities
- The Economic Times Air India suspends flights to Riyadh and Jeddah
- Deccan Chronicle Air India, AI Express Extends Flight Cancellations To Saudi Arabia
- The Times of India Air India, Air India Express suspend flights to Riyadh, Dammam till Nov 30 amid crisis
- The Hindu BusinessLine How India Inc navigated the Friday the 13th Microsoft outage
- DNA Air India suspends flights to Riyadh, Dammam, Jeddah amid Houthi attacks on Saudi
- NDTV Air India, Air India Express Extend Saudi Flight Ban; Check Refund And Rebooking Options
- The Times of India US flight disruption: Air India flags possible delays to US-bound services
- Kashmir Life Air India, Air India Express Extend Flight Cancellations to Riyadh, Dammam Until November 30
- Telangana Today Air India warns of possible flight delays and cancellations amid US airport disruption
- Deccan Chronicle Air India Warns of US Flight Delays amid Nationwide Airport Disruptions
Headlines belong to the news organisations named; each links to their own report. We group reports automatically by their key words, so now and then two different stories can be grouped together, or one story split in two. Tell us about a mistake
